IT has frequently used "Single Pane of Glass" or SPOG, to describe the aggregate or big-picture view that offers an integration or a unified display of information from disparate sources. Typical beneficiaries of a SPOG include systems administrators or corporate executives who like to operate...
Read MoreAs field service tasks become progressively complex, the problem of scheduling technicians to resolve service tasks also becomes challenging. Several elements contribute to the challenge. First, scheduling systems often do not have the latest (most current) location of a technician. This often...
Read MoreAs MobileForce Software collaborated with leading organizations, we saw through the eyes of our customers that enterprise data is more fragmented than ever. Workers must navigate a mind-boggling mix of cloud, on-premise and legacy backend applications. What’s more, we found that this...
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