Recent buzz around approaches to app development have led to the emergence of the term “bimodal” or “two-track” IT, according to Gartner.

The analyst firm’s research director Richard Marshall said: “The use of a bimodal strategy — one mode addressing stability and the other agility —...

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Thanks to the advent of smartphones and tablets, pretty much everyone, from dads who never have to travel for work to kids who are still in middle school, can describe their lifestyle as “on-the-go.” But before this technology became ubiquitous, it was the field sales representative who was...

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Information about business processes are starting to span multiple applications and services. For example, a sales opportunity could span several applications and services: documents in SharePoint/Office 365, data in CRM systems, and discussions in Enterprise Social Networks such as Yammer. The...

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September 22, 2014

Today’s sales representatives are armed with an arsenal of sales and marketing tools. They’re using online social networks to prospect leads and nurture relationships, as well as mobile technologies with an ever-expanding array of free and paid business apps. The latter is akin to having an army...

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