For Service Teams
FSM delivers a “Single Pane of Glass” productivity dashboard for field service teams, with built-in offline support.
- Delight your customers
- Optimize response times
- Drive up-sell opportunities
For Service & Sales Personnel
CX CPQ delivers an easy to use mobile-ready configure, price, quote solution with built-in CRM and Asset integration, rules-based approval management and automatic proposal generation.
- Generate a quote proposal quickly
- Cross-sell recommendations
- Accelerate your Lead-to-Cash
CX Connected Portal
For Customers and Partners
CX Portal delivers a customizable portal and mobile app self-service experience for your customers and partners. It is a connected portal that seamlessly extends select data and actions from your CRM in a controlled manner.
- Enable customers to create and track cases
- View product information, pricing and orders
- Recommend new products and notify renewals